Deloitte Hiring 2026: Services Support Associate I – US Payroll | Hyderabad (Req 367878)

Company: Deloitte (Deloitte Support Services India Private Limited / Deloitte USI)
Job Title: Services Support Associate I
Sub-Function / Team: US Payroll – Employee Offboarding Solutions (Payroll Processing Team)
Requisition Code: 367878
Shift Timings: Night Shift / US Overlap Shift (2:00 PM to 11:00 PM IST)
Employment Type: Full-Time
Experience Level: Freshers to Early Career Professionals (0–2 Years Experience)
Job Location: Hyderabad, Telangana, India

Deloitte is one of the “Big Four” global professional services firms, providing audit, consulting, financial advisory, risk advisory, and tax services worldwide. The Deloitte US India (USI) enablement team operates out of major delivery centers in India, directly supporting internal US operations, enterprise payroll workflows, and client-facing talent management systems.

The US Payroll Processing Team handles accurate, compliant, and timely payroll processing and employee life-cycle management for Deloitte’s North American workforce. This team operates under strict deadline-driven schedules, managing employee records, offboarding/separation payouts, headcount reconciliations, and payroll accounting compliance.

• Employee Life-Cycle & Offboarding Management: Maintain and update employee records in the central Payroll Dashboard, coordinating onboarding dates, transfers, salary continuations, separations, and Full & Final (F&F) settlements.
• Payroll Processing & Recoveries: Support US payroll processing cycles, manage employee loan and reimbursement recoveries, and assist in annual compensation-load updates.
• Data Reconciliation & MIS Reporting: Perform routine headcount reconciliations, cross-validate payroll calculations, and generate Management Information System (MIS) reports for HR and Finance leadership.
• Stakeholder Support & Inquiry Resolution: Act as a primary point of contact for employee and HR queries regarding standard US payroll terminology, tax deductions, and transaction statuses.
• Cross-Functional Collaboration & PII Protection: Partner with HR Operations, General Ledger (GL) Accounting, and FTP/Payroll tech teams to resolve data exceptions while enforcing strict Data Privacy Guidelines and Protecting Personally Identifiable Information (PII).

Academic Credentials

• Required: Bachelor’s degree in any discipline from a recognized university.
• Preferred: Bachelor’s degree specifically in Finance, Accounting, or Commerce (B.Com / BBA / BBM).

Experience & Skills

• Work Experience: 0 to 2 years of experience in payroll processing, accounting, HR operations, or employee data administration. (Freshers with strong accounting exposure are encouraged to apply).
• Technical Skills:
  • Hands-on coursework or professional experience in Microsoft Excel (data entry, VLOOKUP/XLOOKUP, Pivot Tables, reconciliations).
  • Exposure or training in SAP HR / SAP SuccessFactors or enterprise accounting software.
• Speed & Accuracy Benchmarks:
  • Typing speed of 45–50 words per minute (WPM).
  • Data entry speed of 7,000 keystrokes per hour (KPH) with an error rate of 5% or less.
• Flexibility: Willingness to work continuously in the 2:00 PM to 11:00 PM IST shift window.

• Estimated Starting Salary: ₹3.8 LPA to ₹5.2 LPA (CTC), depending on prior relevant accounting or payroll experience and interview performance.
• Shift Allowances: Standard USI night shift / transport allowances provided as per company policy.
• Corporate Benefits:
  • Comprehensive health, life, and personal accident insurance.
  • Access to DU: The Leadership Center in India (located in Hyderabad) for ongoing professional learning and career acceleration.
  • Cab transport facility for late-evening shift timings.

1. Profile & Eligibility Screening
   (Resume evaluation focusing on Excel skills, typing accuracy, accounting background, & shift availability)
   ↓
2. Online Aptitude & Technical Assessment
   (Basic accounting concepts, Excel functions, typing speed/KPH test, & numerical reasoning)
   ↓
3. Technical Interview Round
   (Evaluation of payroll concepts, US payroll basics, F&F settlements, Excel scenario questions, & SAP knowledge)
   ↓
4. Managerial & Behavioral Discussion
   (Scenario-based queries on handling sensitive PII data, working under strict payroll cutoffs, & shift readiness)
   ↓
5. HR Discussion & Offer Rollout

• Basic US Payroll Concepts: Gross pay vs. Net pay, standard tax deductions (FICA, W-4 basics), pay cycles (bi-weekly, semi-monthly), and separation/severance calculations.
• Excel Functions for Payroll: VLOOKUP, XLOOKUP, INDEX-MATCH, IF statements, SUMIFS, Pivot Tables, and conditional formatting for error checking.
• Financial & Data Privacy Standards: Internal controls, Segregation of Duties (SoD), and protocols for handling Personally Identifiable Information (PII).

• Payroll Operations: US Payroll Processing, Employee Offboarding, Full & Final (F&F) Settlements, Headcount Reconciliation, Payroll Recoveries, Salary Continuations
• Tools & Software: SAP HR, SAP SuccessFactors, Microsoft Excel (Pivot Tables, VLOOKUP), Enterprise Payroll Dashboards, File Transfer Protocol (FTP)
• Finance & Compliance: Accounting Principles, General Ledger (GL), MIS Reporting, Data Privacy, PII Protection, Internal Controls, Audit Trail
• Operational Capabilities: Typing Speed 50 WPM, 7000 KPH Data Entry, Cross-Functional Coordination, HR Operations Support

1. Is prior US Payroll experience mandatory for this role?

No. Candidates with 0–2 years of experience in general accounting, HR operations, or data administration—as well as freshers with strong Excel and accounting coursework—are eligible to apply.

2. What are the working hours for this role?

This role operates on a US overlap shift from 2:00 PM to 11:00 PM IST. Candidates must be comfortable working these regular evening hours at the Hyderabad campus.

3. What is the Requisition Code for this posting?

The official Deloitte requisition code is 367878.