Deloitte USI Hiring 2026: Associate Analyst – EA Support | Hyderabad (Req 369351)

Company: Deloitte US India (USI)
Job Title: Associate Analyst – Executive Assistant Support
Requisition Code: 369351
Business Unit: Enabling Areas / Enterprise Business Solutions (CBS) – Leadership Support Centre (LSC)
Work Shift Timings: UK/EMEA Shift — 2:00 PM to 11:00 PM IST
Employment Type: Full-Time
Experience Level: Freshers to Early Career (< 11 Months Experience)
Location: Hyderabad, Telangana, India

Deloitte US India (USI) delivers enabling area services to Deloitte member firms globally. The Leadership Support Centre (LSC) within Business Support Services (Extended Delivery Centre) provides dedicated operational and administrative backing to Deloitte Partners, Senior Directors, and Associate Partners worldwide.

As an Associate Analyst – Executive Assistant Support, you will collaborate with member firm Executive Assistants (EAs) and senior leaders. The role serves as a launchpad into corporate business operations, equipping you with hands-on experience in corporate expense reconciliation, travel planning, ServiceNow ticket management, and stakeholder coordination.

• Expense & Travel Administration: Assist member firm EAs with submitting expense claims, reconciling corporate American Express (Amex) card statements, creating international travel itineraries, and reserving meeting rooms via internal Deloitte booking portals.
• Ticketing & Query Resolution: Process and manage incoming administrative requests via the Enterprise Self-Service (ESS) Portal powered by ServiceNow, adhering to strict Service Level Agreements (SLAs).
• Communication & Out-of-Office Coverage: Manage inbox overflows and route client communications during periods of leave or absence for Senior Directors and Associate Partners.
• Documentation & QA Maintenance: File all deliverables, EA correspondence, and process notes in designated Microsoft Teams repositories while regularly updating Standard Operating Procedures (SOPs), process maps, and SIPOC diagrams.
• Stakeholder Management: Build professional working relationships with member firm EAs, Directors, Partners, and global internal teams.

Academic Background

• Degree: Any Graduate degree (B.A., B.Com, B.B.A., B.Sc., B.Tech, etc.) from a recognized university.

Experience Level

• Freshers or early-career professionals with less than 11 months of experience in Executive Assistant or administrative support roles.

Essential Skills & Capabilities

• Software Proficiency: Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and familiarity with Microsoft Teams.
• Communication: Exceptional written and verbal English communication skills, with the ability to draft professional business correspondence independently.
• Workplace Requirements: Willingness to consistently work from the Deloitte USI Hyderabad office during the 2:00 PM to 11:00 PM IST shift window.
• Attributes: High attention to detail, strong time-management skills, proactive problem-solving mindset, and ability to manage multiple deliverables under tight deadlines.

• Estimated Starting Salary: ₹3.2 LPA to ₹4.5 LPA (CTC), plus shift allowance benefits for afternoon/evening coverage.
• Deloitte Rewards & Perks:
  • Transport & Security: Shift cab facilities/allowances as per Deloitte USI transportation guidelines.
  • Insurance & Wellness: Medical, term life, and personal accident insurance coverage for self and eligible dependents.
  • Professional Upskilling: Access to Deloitte Learning portals and physical/virtual access to DU: The Leadership Center in India (located in Hyderabad).

1. Profile Screening & Requisition Matching (Req 369351)
   (Verification of graduation background, shift availability [2 PM–11 PM], & <11 months experience)
   ↓
2. Online Assessment / Aptitude & Business English Evaluation
   (Testing written English grammar, email drafting, situational judgment, & basic MS Office skills)
   ↓
3. Technical & Situational Interview Round
   (Focus on MS Office scenarios, travel/expense handling logic, email drafting, & ServiceNow ticket management)
   ↓
4. Managerial & Behavioral Interview Round
   (Evaluation of time management, multi-tasking under deadlines, & stakeholder communication)
   ↓
5. HR Discussion & Offer Rollout

• Email & Written Etiquette: Professional email drafting for out-of-office inbox management, handling EA inquiries, and corporate escalation scenarios.
• MS Office Skills: MS Excel functions (data formatting, basic formulas), Outlook calendar management, and MS Teams file organization.
• Process Documentation: Familiarity with concepts like SOPs (Standard Operating Procedures) and ticket management workflows (ServiceNow).

• Operations & Admin: Executive Assistant Support, Leadership Support Centre, Expense Claims, AMEX Reconciliation, Travel Itineraries, Calendar Management, ServiceNow, ESS Portal
• Documentation & Process: SOP Maintenance, Process Mapping, SIPOC, Microsoft Teams Filing, Quality Assurance, Ticket Resolution, SLA Management
• Software & Communication: Microsoft Office, MS Outlook, MS Excel, Business Communication, Email Drafting, Multi-Tasking, Stakeholder Coordination
• Corporate Structure: Deloitte USI, Enabling Areas, Business Support Services, Corporate Operations

1. What is the Requisition Code for this job posting?

The requisition code is 369351.

2. Is this role open to freshers?

Yes. Any Graduate fresher or candidate with less than 11 months of experience in EA/admin support is eligible.

3. What are the shift timings for this position in Hyderabad?

The assigned shift is the afternoon/evening shift from 2:00 PM to 11:00 PM IST.

4. Where is the work location?

The primary work location is the Deloitte US India (USI) office in Hyderabad, Telangana.