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Infosys BPM Hiring 2026: Process Executive (Bangalore) | Ref: PROGEN-HRODIRECT-251785

Infosys Bangalore Full-time Fresher Not Disclosed Posted 4 hours ago

Company :- Infosys BPM Limited
Job Title :- Process Executive
Job ID / Reference Code :- PROGEN-HRODIRECT-251785
Service Line :- BPO Service Line (Data Operations)
Work Experience :- 0 to 1 Years (Freshers & Entry-Level Graduates)
Educational Requirements :- BCom / BBA / BBM (Mandatory 15 Years Full-time Education: 10+2+3)
Employment Type :- Full-Time / Regular
Work Location :- Bangalore (Bengaluru), Karnataka, India

Practice & Operations Overview

Infosys BPM Limited is the business process management subsidiary of Infosys, delivering end-to-end digital transformation, back-office operations, and client service management globally.

As a Process Executive within the BPO Data Service Line, you will handle day-to-day transaction processing, maintain operational accuracy, manage client-aligned data records, and deliver on core service level agreements (SLAs) in a dynamic back-office setting.

Key Responsibilities & Daily Operations

Operational Execution & SLA Adherence

  • Transaction Processing: Execute day-to-day data entry, data validation, and process management routines as per established guidelines.
  • SLA Compliance: Meet daily volume, accuracy, and cycle-time targets defined in client Service Level Agreements (SLAs).
  • Governance Compliance: Adhere strictly to operational policies, quality standards, and governance mechanisms established with client stakeholders.

Quality, Confidentiality & Process Maintenance

  • Data Integrity: Follow verbal and written instructions from team leads to ensure zero data discrepancies.
  • Information Security: Maintain complete confidentiality of sensitive client and employee data at all times.
  • Shift Adaptability: Work flexibly according to assigned rotational client shift schedules.

Eligibility Criteria & Skills Matrix

Educational Background

  • Mandatory Qualification: BCom (Bachelor of Commerce), BBA, or BBM degree.
  • Education Pattern: Must have a continuous 15 years of full-time education (10+2+3 pattern) with all mark sheets and degree certificates available.
  • Work Experience: 0 to 1 Year (Freshers and candidates with under 1 year of experience are eligible).

Key Competencies

  • Proficiency in basic MS Office applications (especially MS Excel for data handling and sorting).
  • Ability to multi-task and deliver quality output in a fast-paced environment.
  • Strong attention to detail and sound analytical reasoning.
  • Clear written and verbal communication skills.

Extra Value Additions & Candidate Guidance

Estimated Compensation Expectations

For a Process Executive (0–1 year experience) at Infosys BPM (Bangalore):

  • Estimated Base Package: ₹2,50,000 to ₹3,80,000 INR per annum.
  • Additional Benefits: Includes statutory Provident Fund (PF), group health insurance, night shift/transportation allowances (if applicable), and access to internal learning platforms (Infosys Springboard).

Selection Workflow & Evaluation Rounds 

1. Online Application Screening (Job Ref Code: PROGEN-HRODIRECT-251785 Verification)
   ↓
2. Online Aptitude & Assessment Test (Verbal English, Basic Numeracy & Logical Reasoning)
   ↓
3. Technical / Operations Interview (Data Entry Scenarios, MS Excel Basics, Accounting Concepts & SLA Awareness)
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4. HR Interview & Document Verification (10+2+3 Education Check, Shift Flexibility & Offer Rollout)

Core Topics to Review Before the Interview

  • MS Excel Fundamentals: Data filtering, sorting, basic formulas (SUM, AVERAGE, COUNTIF), and VLOOKUP functions.
  • BPO & SLA Basics: Definition of SLAs, KPIs, turnaround time (TAT), accuracy metrics, and why non-disclosure/confidentiality matters.
  • Accounting & Commerce Basics: Fundamental accounting principles, ledger posting, and invoicing (for BCom grads).
  • Communication & Aptitude: Reading comprehension, situational awareness, and professional email etiquette.

Key Words for Resume Optimization (ATS)

Technical & Process Keywords

  • Process Executive
  • Data Processing & Transaction Execution
  • SLA Adherence & Governance Compliance
  • MS Excel & Data Validation
  • BPO Operations & Back-Office Support
  • Data Confidentiality & Integrity

Soft Skills & Operational Keywords

  • Multi-Tasking & Time Management
  • Rotational Shift Flexibility
  • High Attention to Detail
  • Process Optimization
Apply Now

Frequently Asked Questions (FAQs)

1. What is the Job Reference Code for this role?

The reference code is PROGEN-HRODIRECT-251785.

2. Are 10+2+3 continuous education years compulsory?

Yes, Infosys BPM mandates 15 years (10+2+3) of full-time formal education for this vacancy. Distance/correspondence courses without full-time accreditation may not qualify.

3. Is this a night shift job?

Since this role serves global clients, candidates must be flexible to work in client-aligned shift timings (which may include rotational, morning, afternoon, or night shifts).

4. Can freshers apply for this position?

Yes, freshers with 0 experience up to professionals with 1 year of experience can apply.